Privacy Policy
Last Updated: October 30, 2025
1. Introduction
At RealConnection AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Personal Information
We collect information that you provide directly to us:
- Name and email address
- Profile information (age, location, bio, interests)
- Communication preferences
- Payment information (processed securely through Paddle, our Merchant of Record)
Usage Information
We automatically collect certain information when you use our Service:
- Log data (IP address, browser type, pages visited)
- Device information
- Coaching session data and conversation history
- Match and message interactions
3. How We Use Your Information
We use your information to:
- Provide and improve our AI coaching and matching services
- Process your subscription and payments
- Send you important updates and notifications
- Personalize your experience
- Analyze usage patterns and improve the Service
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We do NOT sell your personal information. We may share your information only in these situations:
- With other users: Your profile information is visible to potential matches
- Service providers: We work with trusted third parties (e.g., Paddle for payment processing, Resend for emails)
- Legal requirements: When required by law or to protect rights and safety
- Business transfers: In the event of a merger, acquisition, or sale
5. AI and Machine Learning
Our AI coaching system analyzes your conversations and profile to provide personalized guidance. This data is processed securely and used solely to improve your experience. You can opt out of certain AI features in your settings.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Control your privacy settings
To exercise these rights, visit your account settings or contact us at [email protected]
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings in your browser.
9. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
10. Children's Privacy
Our Service is not intended for users under 18 years old. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Users
If you access our Service from outside the United States, your information may be transferred to and processed in the United States, which may have different privacy laws than your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
For general inquiries: [email protected]